Privacy Policy

This Performance Medical Clinic Privacy Policy describes how we collect and use your information through a variety of digital means. By accessing or using this website or other Performance Medical Clinic product or service on any computer, mobile phone, tablet, console or other device (collectively, "Device"), you consent to our Privacy Policy. Performance Medical Clinic may modify this Privacy Policy at any time and the changes will be effective when the revised policy is posted here. Your continued use of our products and services constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms of Use. In addition to describing our practices in this Privacy Policy we will also endeavor to provide information about our practices at certain meaningful times when you use our various Performance Medical Clinic.

COLCTING INFORMATION

WHAT YOU GIVE US

Information we collect from you may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, gender, contact lists, social media information and profile, location (GPS) information, activity and performance information, and when necessary, credit card information.

WHAT WE COLLECT FROM YOU

We may automatically collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.

COLLECTION TOOLS

Performance Medical Clinic automatically collects information within our products and services or stored by your browser or Device. We use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags/web beacons ("Collection Tools").

TURNING OFF COLLECTION TOOLS

Most browsers offer instructions on how to manage, control, and delete cookies in the Help section of the toolbar. You can also manually delete cookies from your computers. If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. Note that our websites may not recognize or respond to Do Not Track (DNT) headers from web browsers.

USING INFORMATION

We may use your information for the following (but not limited to):

- Enhance, customize and personalize your experiences and communications

- Operate, provide, improve and maintain Performance Medical Clinic's products and services, including analyzing user behavior and trends

- Send you administrative messages and other information. Communicate with you about your purchase, program participation, account information or customer service

-Provide and conduct marketing operations

-Communicate with you about our products, services and events, and for other promotional purposes

- Administer contests, promotions, events, surveys or other features

- Display relevant marketing to you

Third Parties: We do not knowingly sell, rent, or share your personal information to third parties, except as disclosed in this Privacy Policy.

THIRD-PARTY SITES

Our websites may contain links to third-party websites. Any information that you provide when using a third-party website is subject to that third-party's policies and practices. Performance Medical Clinic is not responsible for information you provide directly to a third-party and we encourage you to review the privacy policy of each linked site before sharing personal information.

SERVICE PROVIDERS

We may transfer your information to Performance Medical Clinic providers to conduct our business. For example, they may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management.

BY LAW OR TO PROTECT RIGHTS

We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety. We may share information to prevent illegal uses of Performance Medical Clinic's products and services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation.

BUSINESS TRANSFERS

Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of Performance Health. If this should happen, notice will be provided by posting to the website or other form of communication.

PROTECTING YOUR INFORMATION

Performance Medical Clinic may use reasonable security measures to protect the confidentiality and integrity of personal information. For example, personal information maintained in hard copy records may be kept in locked locations or cabinets. We restrict the number of employees who have access to certain personal information. Employees who violate our privacy and security policies are subject to disciplinary action up to and including termination. We require the service providers who have access to your information to maintain the security of your information. We also mandate that our service providers only use the information solely for providing the services we request. We also work to use reasonable safeguards to protect your information in electronic format. For example, your account information is protected by the password you use to access your online account, so please keep this password confidential.

We cannot ensure or guaranty the security of your information, so any information you provide to us is done at your own risk.

COMMUNICATION/UNSUBSCRIBE/OPT-OUT

Regardless of the settings you select, Performance Medical Clinic may send you service or transaction related communications.

To unsubscribe and stop receiving messages, please change your settings with your account or follow the instructions in the email, text message, notification or other message type. If you have unsubscribed from any Performance Medical Clinic communications, due to production schedules, you may receive communications already in production.

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy.

In this policy, we, Performance Medical Clinic, inform you about our personal data collection and use practices relating to your use of Performance Medical Clinic's mobile and website consumer-to-consumer marketplace service.

This policy may be amended from time to time as our technology, services, features and business models change, so you should review our current privacy policy every time you use our service.

Children under 18 are not permitted to use our services.

Account data

When you sign up for our service, you actively provide us with personal information ie...

Contact information, such as your name, address, phone, email ,Financial information, such as bank account and/or credit card numbers, Detailed personal information such as your date of birth or tax identification number.

We may use your email address, phone number, social media, or physical mailing address to communicate with you about appointments, transactions, new services and other topics we believe are of interest to you. We may use your mailing address for delivery of items you purchase through our service. We collect your credit card or other payment card information for payment processing purposes.

When necessary, we may collect additional information from you such as your social security number or tax identification number or date of birth, and we may request you to provide us with such information. You consent to promptly comply with such a request from us if you wish to continue using the service. We use this additional information, in combination with other information we may collect from you such as information about your government-issued identification, for identity verification and fraud prevention purposes, or any other purposes necessary to comply with applicable law.

We may also update your registration information, for example, if you provide a new email or mailing address on your account.

Our browser-based website also places cookies as necessary to provide functionality to you. We associate usage data with your device and your personal account. We process usage information to deliver, improve and optimize our service, to protect you, us and other users from actual or potential fraud and misuse, and to determine what information, features, promotional information and other services you need or may be interested in.

The information Performance Medical Clinic collects may be sent to us by your computer, mobile phone or other access device. The information includes, but is not limited to, the following: data about the pages you access, computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information.

We may combine your usage data with information we collect from other companies such as Google Analytics to customize and improve your user experience. Google Analytics collects information regarding the use of other websites, apps and online resources ( For more information, please visithttps://policies.google.com/privacy/partners.)

You may choose to provide us with access to certain personal information stored by third parties such as social media sites (e.g., Facebookhttps://www.facebook.com/policy.php). The information we may receive varies by site and is controlled by that site.

Cookie Statement

The cookies we use on our browser-based app and website do not hold any personal information about you. Where personally identifiable information is required to be gathered, the need for this information may be clearly communicated before you choose to provide the information.

Many Internet browsers allow you to adjust your cookie preferences or delete existing cookies. If you set your browser to reject cookies, you should be aware that certain browser-based app or website features, promotions or services may not be available to you or may not function correctly.

Security

We take required steps to protect your account information and account messages and to protect against data loss, misuse and unauthorized access. However, no internet transmission is ever completely secure or error-free. In particular, messages sent through the Performance Medical Clinic website are not encrypted.

It is your responsibility to control access to your device, including keeping your login information confidential and not sharing it with anyone.

Performance Medical Clinic may use information collected for its own marketing purpose. Note that if you opt out of marketing emails and correspondence, we may still send you non-marketing messages, such as messages about your account, transactions or specifically in regards to products and services you have requested.

We do not sell or rent your personal information to third parties for their marketing purposes.

HIPAA Compliant

Our Pledge Regarding Your Medical Information. We understand that your medical information is personal and we are committed to protecting the privacy of your medical information. While you are a patient, we create records of the health care services that have been provided to you. We need these records to provide you with quality health care services and to comply with certain legal requirements. This Notice describes how we may use and disclose your medical information for purposes of treatment, payment or health care operations and for other purposes that are permitted or required by law. It also describes your rights with respect to your medical information.

Patient Rights Regarding Your Medical Information. By law, you have the rights described below with respect to your medical information.

1. Right to Review and Obtain a Copy of Your Medical Information. You have the right to review and obtain a copy of your medical information. However, under certain circumstances and, if permitted by law, we may deny your request. To inspect and copy your medical information, just notify our privacy officer.

2. Right to Request a Restriction on Uses and Disclosures of Your Medical Information. You have the right to request a restriction on uses and disclosures of your medical information for purposes of treatment, payment or health care operations or to individuals involved in your care. To request such restriction, you must make your request in writing to our privacy officer.

3. Right to Confidential Communications. You have the right to request that we communicate with you by using a specified method or at a specified location. For example, you can ask that we only contact you at work or only by email. To request confidential communications, you must submit your request in writing to our Privacy Officer. We do use email, text, phone, and paper mail, and other electronic means to communicate with our patients.

4. Right to Request Amendment of Your Medical Information. You have the right to request an amendment of your medical information if you believe that the information we have about you is incorrect or incomplete. You have the right to request an amendment, do so by contacting our privacy officer.

5. Right to Request Accounting of Disclosures. You have the right to request an accounting of certain disclosures we have made of your medical information. To request this accounting of disclosures, you must submit your request in writing to our Privacy Officer.

6. Right to Receive Breach Notice. You have the right to receive notice in the event of a breach of your unsecured protected health information.

7. Right to Obtain Copy of This Notice. You have the right to obtain a copy of this Notice upon request.

Our Responsibilities Regarding Your Medical Information.

Permitted Disclosures of Medical Information Without Your Authorization:

Unless otherwise prohibited by law, we may use and disclose your Protected Health Information as described below without obtaining an authorization from you (or your personal representative).

1. Treatment. We may use and disclose your medical information to provide, coordinate or manage your treatment.

2. Payment. We may use and disclose your medical information so that we may bill you or appropriate third party payors for the health care services we provide to you and receive payment for those services.

3. Health Care Operations. We may use and disclose your medical information for purposes of health care operations.

4. Family Members and Friends Involved In Your Care. We may share your medical information with your family members, other relatives and close personal friends involved in your care or any other person identified by you, if we either obtain your agreement, provide you with an opportunity to object and you do not express an objection or reasonably infer, based on professional judgment, that you do not object to the disclosure. If you are not present at the time we disclose your medical information or the opportunity to agree or object to the disclosure cannot reasonably be provided because of your incapacity or emergent circumstances, we may, in the exercise of professional judgment, determine whether the disclosure is in your best interests and if so, disclose the medical information that is directly relevant to the person’s involvement with your care or payment related to your health care. We may also use and disclose your medical information for the purpose of locating and notifying your relatives or friends of your location, general condition or death and to organizations that are involved in those tasks during disaster situations.

5. Compliance With Law. We will make your medical information available to you, disclose your medical information to the Secretary of the Department of Health and Human Services.

6. Public Health Activities. We may disclose your medical information for public health activities to public health or other appropriate governmental authorities.

7. Health Oversight Activities. We may disclose your medical information to government agencies so they can monitor, audit, investigate, inspect, discipline or license those who work in the health care system and engage in other activities authorized by law.

8. Workers Compensation. We may disclose your medical information as authorized by and to the extent necessary to comply with laws related to workers compensation or personal injury.

9. Judicial Proceedings. We may disclose your medical information in the course of a judicial or administrative proceeding.

10. Law Enforcement. We may disclose your medical information to law enforcement officials to report criminal conduct that occurred on premises of our medical offices.

11. Specialized Government Functions. If you are a member of the Armed Forces, we may disclose your medical information as required by military command authorities.

12. Correctional Institutions. If you are in the custody of law enforcement or a correctional institution, we may disclose your medical information to the law enforcement official or the correctional institution as necessary for your health.

13. Coroners, Medical Examiners and Funeral Directors. We may disclose your medical information to coroners and medical examiners.

14. Organ, Eye and Tissue Donation.

15. Research. We may use or disclose your medical information for research purposes.

16. Serious Threat to Health and Safety. We may disclose your medical information as necessary to prevent or lessen a serious threat to health or safety of a person or the public.

17. Abuse, Neglect and Domestic Violence. We may disclose your medical or contact information to a governmental authority authorized by law to receive reports of abuse, neglect or domestic violence.

18. Limited Data Sets. We may use and disclose a limited data set (i.e., medical information in which certain identifying information has been removed) for purposes of research, public health, or health care operations.

19. Business Associates. We may share your medical information with third party business associates, which are various vendors that perform various services for us.

Uses and Disclosures of Medical Information Which Require Authorization

Obtaining your authorization is required for most uses and disclosures of psychotherapy notes, uses and disclosures of your medical information for marketing purposes (with the exception of our face to face communications with you and providing you with promotional gifts of nominal value) and disclosures which constitute sale of your medical information. In addition, for other uses and disclosures of your medical information beyond the uses and disclosures described in this Notice, we are required to obtain your written authorization. For example, you will need to give us your written authorization before we send your medical information to your life insurance company. Certain Federal and state laws may require special privacy protections for certain medical information, including information that pertains to HIV/AIDS testing, diagnosis or treatment, mental health services, alcohol or drug abuse treatment services, genetic information and testing, sexual assault or other types of medical information. Sometimes state or Federal laws prohibit disclosure of medical information that is otherwise permitted to be made without an authorization under the HIPAA privacy rules. To the extent any such laws require special protection to any of your medical information and do not permit disclosure of such information without obtaining your written consent, we will comply with those laws.

How You May Revoke Your Authorization or file a complaint

You may file a complaint, make a request, or revoke your authorization to release your medical information if you notify us in writing at any time but we cannot take back any medical information that has already been disclosed by us in reliance of your prior authorization approving such disclosure. Your request to revoke your authorization must be requested in writing and sent to our Privacy Officer at [email protected] or mailed to Performance Medical Clinic 1181 S. State Route 157 Suite 1B Edwardsville, IL 62025.

Questions, Requests, Rights

If you have any questions or requests, please contact us directly at [email protected]

This privacy policy was posted and is effective as of 11/21/2018. It was last updated on 11/21/2024. We may change or add to this privacy policy over time, so please check periodically for updates. When we do so, we will post the revised privacy policy here and it will be effective when posted. If the updates are material, we may also provide notice of the change by e-mail or another method on our websites.